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Victorinox replaced a blade on a 1985 knife for £10 + return postage. (mastodon.online)

submitted 1 week ago by lgsp@feddit.it to c/buyitforlife@sh.itjust.works

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A few weeks ago, I sent my 1985 Swiss Army Knife back to Victorinox for a broken blade replacement.

It came back today, fully repaired, cleaned, polished, lubricated and in a new box.

Total cost: £10 + return postage.

They sent the knife back with an invoice. I didn't have to pay a penny before the job was done.

A product that's been out of production for almost 40 years, repaired at very little cost by the original manufacturer.

I'm stunned. Happy, impressed, grateful and stunned.

I have at least a couple of victorinox Swiss army knives, I will keep this in mind!

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[–] vortexsurfer@lemmy.world 12 points 1 week ago (1 children)

Zippo also have lifetime warranty / free repairs. I got mine repaired some years ago, from what I remember I only had to pay postage (from Norway to the US in my case).

[–] DarkThoughts@fedia.io 5 points 1 week ago

Got one with a bent hinge and was thinking about it but they bent so easily that I'm not even sure it's worth the effort.