617
Sounds like they want to be marked as spam
this post was submitted on 02 Jan 2024
617 points (98.0% liked)
Mildly Infuriating
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I’m pretty sure this against FCC regulations.
I've been wondering this myself so I just went ahead and read the FCCs CAN-SPAM business compliance guide.
This is 100% a violation. As per section 7:
You must honor a recipient’s opt-out request within 10 business days. You can’t charge a fee, require the recipient to give you any personally identifying information beyond an email address, or make the recipient take any step other than sending a reply email or visiting a single page on an Internet website as a condition for honoring an opt-out request
OP could probably threaten a lawsuit and their practices will change quickly. That's assuming the company does business in the US...
edit: just realized this is stubhub. this smells like a lawsuit waiting to happen
There you have it.
When I’ve been in OP’s situation, I filed a complaint with the FCC, performed a whois lookup on their site to send emails to the abuse/spam emails of their DNS registrar and host and inspected the email headers to email their email provider’s abuse/spam account(s). I’ve not yet had cause to reach out to my attorney general’s office when I’ve had a company violate CAN-SPAM, but it’s an option.
I also make sure each company knows there’s a pending CAN-SPAM complaint. I keep it convivial, but serious. “Hey, just letting you know that one of your clients is violating your terms of service and the law! A complaint has already been lodged with the FCC. Toodeloo!”
That bit of knowledge tends to shift the interpretation of your complaint from “annoyed nerd” to “someone politely informing you that you’re going to get skull fucked by the long dick of the law if you don’t fix this ASAP”
It may sound sort of excessive, but I’m a bit of a consumer rights absolutist.
That last paragraph is art
I’m currently fairly ill (likely RSV, if the expired COVID tests are to be believed) and this is day 6 of moderate to severe insomnia.
A state of semi-delirium must be a good look for me, because I have received more complements on my writing in the last 3 days than I have in the last several years.
Get well soon!
A state of semi-delirium has given us some of the greatest artists the world has ever seen. Just look at Stephen King. Or Picasso.
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I just report spam and block these types. It's a them problem, not a me problem.
If it has been particularly frustrating for me, I'll even go out of my way to block the whole domain.
Report spam and block. They've lost emailing privileges.
I've seen many a clutched pearl at the suggestion of doing this.
Fuckin, if it's a problem for me to treat emails I don't want like that, then they need to stop sending so goddamn many. I get maybe 5 emails a week in actually looking for, and that's extremely generous. 5 a month would be just as believable.
I probably get 100+ emails a week.
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That's one of the most unethical ways to have users unsubscribe, and it's done on purpose.
Companies who do that should get DOS attacked until their email infrastructure crumbles.
Everyone to their stations!
report as spam in gmail works better :)
It seems that the user still wants to use stub hub. They just dont want the torrent of marketing emails. Marking as spam might block emails they actually want.
The user says they forgot their password and don't care, it's unlikely they still use the platform.
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Mark it as spam.
Are there any lawyers taking on cases like this? Cause I'd consider donating to a patreon if someone was out there fighting the good fight
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Mark as spam. Simple
This is why I use a random email for every service that I can simply turn off on my end if they don’t behave.
You can also create aliases on most sites by adding a + and a suffix to your email
eg. Register with the site name
And then if you get fed up just set up a filter to put everything that comes to that specific address into the trash
But the thing to do is that if they dont send you a link that automatically undubscribes you is to mark it as spam
A lot of services won’t let you use the +, and it’s also trivial to get rid of the extension with Regex.
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Seems like they're going to be blacklisted from Gmail if they continue like this. From February all mass mail directed to Gmail need to have single click unsubscribe or they'll ban the server and reject all mail (even legit mails)
This is where you say you are living in the EU and have the right to be removed
https://www.dataprotection.ie/en/individuals/know-your-rights/right-erasure-articles-17-19-gdpr
Also copy paste this example letter
https://www.datarequests.org/blog/sample-letter-gdpr-erasure-request/
I got an email that was spam/marketing for one of my accounts. This is a copy paste:
This notification email has been sent to you as part of your REDACTED benefits. You will continue to receive these benefit notification emails even if you have requested not to receive commercial emails for this account.
Needless to say, I simply called and cancelled my account. When asked why, I told them that I don't want spam emails from them for marketing or for "benefits".
Without knowing the details, it's hard to say. Yes this could be a spam tactic but various industries have laws saying they have to contact their users/clients/customers if they make a change- e.g. your bank has to notify you of new charges.
Not a defense of someone using this to scam, but an explanation of why that language might be used if legitimate.
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It's called StubHub because this feels as bad as stubbing your toe.
Recently Gmail has had a big pretty unsubscribe button at the top of all my emails like this.
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Set up a small raspberry pi device that is.programmed to constantly spam them with nonsense emails and give it a decent battery and casing and hide it near somewhere with public wifi.
Maybe tie it into that Wisdom of Deepak Chopra text generator or something.
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Same thing happened to me with monster jobs. I just blocked their emails.
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What I do with these sometimes is replying to the e-mail itself with a message that has only the text unsubscribe in all caps. Might add that to the subject as well.
Sometimes it works.
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Glad this is highly illegal in the European union.
Doesn't stop this happening to you though.
I send out tonnes of GDPR threats to these companies and I wonder if they go anywhere
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You need a platinium level subscription to be able to unsubscribe. The entry level subscriptions don't have that option. Upgrade now for a small monthly payment of 49.99!
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This is why I use email aliases.
Turn the email on and off at will; I know some services like Firefox Relay Premium will block promotional emails while allowing other emails.
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I was just dealing with this infuriating issue as well! Besides marking it spam, and giving the app a bad review, I was able to wvwbtuyfibd a setting near my email address/contact info that said something along the lines of don't email me anything - it's really not that obvious (I remember it was just text that was underlined).
Good luck finding it! Let me know if you don't
I was able to wvwbtuyfibd a setting
... What?
Even worse is when you need to log in
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