@support Hi. Need some help signing up, just get a spinning icon when I click the go button. I've tried on Mac and Windows, safari, Firefox, chrome, and edge. What can I do? Thank you.

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[–] rs5th@lemmy.scottlabs.io 3 points 1 year ago

I believe there's a bug where that happens if the username you've selected is already in use.

[–] bbbhltz@beehaw.org 1 points 1 year ago (1 children)

This happened to me too. Head over to https://beehaw.org/u/XXXXX where XXXXX is the username you selected. Your signup may already be registered and waiting for approval.

[–] AboveAverageJoe@mastodon.social 1 points 1 year ago (1 children)

@bbbhltz ok, thank you, it's there (same user name as here), but I can't login (login button just spins when clicked). Is this normal behavior for an account that hasn't yet been approved?

[–] admin@beehaw.org 2 points 1 year ago

It could be that your application hasn't been reviewed yet.

[–] nlm@beehaw.org 1 points 1 year ago

This also happens if your username is more than 20 characters long (I had to shorten mine)