martechcubejohn

Kenta, it would be greatly appreciated if you could provide us with insights into your professional trajectory and background that culminated in your position as the Co-Founder and Chief Technology Officer at Soracom.
In 2010, I was a researcher at Ericsson working on Connected Home, Connected Car and similar early-days IoT projects. I was drawing diagrams with fluffy clouds in the middle saying all the intelligent decisions would be made and things would get smart and collaborate with each other once they are connected to this new cloud. But back then the only available technologies for that purpose were rule-based engines, inference based on ontology, which did not have enough potential to be the intelligence to achieve a true Internet of Things vision.
I felt there was potential in cloud technologies, but I didn’t fully know yet what the cloud could offer. So, I joined AWS as a solutions architect to find out. I worked with various customers to architect systems in the cloud and apply AWS best practices. That made me think, that by applying cloud technologies and best practices, any system can be made more reliable, scalable and available. It should be possible to build telecom infrastructure on top of cloud and it should enable a highly scalable connectivity platform.
I shared the idea with Ken Tamagawa, my CEO and Cofounder. He believed in the idea and we started to seek a way to execute and along the way met Dan Funato, my COO and Cofounder. We founded Soracom and I led the reinvention of telecom infrastructure on top of AWS cloud.
Leveraging the cloud-native telecom infrastructure, we have started a smart connectivity platform that can offload customers’ undifferentiated common heavy liftings in their IoT journeys and accelerate their time to market so we can achieve a truly connected world together.

automation has created a stir in business process management. We are discovering the transformation of hyper-automation in an organization with the guidance of AI and RPA

Hyper-automation is a new term for technology and other industries where automation is needed. According to Gartner, hyper-automation is one of the most trending technologies that will greatly impact the next few decades. The motive of hyper-automation is to cancel out the repetitive tasks and make the whole task automatic by creating bots to perform them. These tasks will be performed with the combination of robotic process automation (RPA) and other advanced technologies like artificial intelligence (AI). In this article, we will understand the key benefits and best practices of hyper-automation. We will also get a glimpse of how it will help the manager + title achieve organizational goals.
How Hyper-automation Helps Manager +title
Hyper-automation is one of the most significant trends in the digital transaction community. It tends to accelerate growth in industries where it is properly implemented. Let’s take a look at how hyper-automation helps managers + titles achieve organizational goals.
Achieve Business Goals
In the cutthroat business environment, organizations need modern ways to improve their goals. Hyper-automation helps streamline enterprises’ workflows and eliminates the traditional operational process. Different industries may have different needs, but with hyper-automation, companies want growth and focus on upscaling operations to meet customer needs.
Enhance the Customer Experience
Hyper-automation helps the organization ensure a seamless and consistent customer experience and maintain a cordial relationship. For example, in the banking sector, with the guidance of new technologies like AI and ML, the IT teams focus on customers’ digital experiences and streamline documentation processes like Customer Due Diligence (CDD) and onboarding clients hassle-free. The RPA bots can reduce document verification time and also solve intricate customer demand services easily.
Drive Digital Transformation
The RPA in hyper-automation creates a digital transformation strategy that is usually conducted by humans. For example, Amazon Go retail stores across the U.S. cities have implemented automation technology that includes no human interaction. These stores have digital selves to check inventory and automated billing for customers, which provides a hassle-free digital experience.
Case study
The tech giant IBM has developed its very own hyper-automation called “IBM Automation”.
IBM is one of the multinational technology organizations that has recently specialized in hyper-automation. The chairman and CEO, Arvind Krishna, believes that “our clients’ systems support modern society. In making them faster, more productive, and more secure, we don’t just make the business work better. We make the world work better.” With this vision, this AI-powered automation tool will benefit HR, finance, and supply chain management to resolve challenges and differences in business and IT processes. The IBM Cloud Paks with IBM Automation provides an intelligent automation solution with the help of RPA-driven automation.
To Know More, Read Full Article @ https://ai-techpark.com/hyper-automation-in-business-process/

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