this post was submitted on 03 Oct 2023

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Amazon Prime Video is able to remove a video from your library after purchase. (lemmy.world)

submitted 1 year ago by szlwzl@lemmy.world to c/technology@lemmy.world

655 comments fedilink hide all child comments

We are contacting you regarding a past Prime Video purchase(s). The below content is no longer playable on Prime Video.

In an effort to compensate you for the inconvenience, we have applied a £5.99 Amazon Gift Card to your account. The Gift Card amount is equal to the amount you paid for the Prime Video purchase(s). To apologize for the inconvenience, we've also added an Amazon Gift Certificate of £5 to your account. Your Gift Card balance will be automatically applied to your next eligible order. You can view your balance and usage history in Your Account here:

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[–] Professorozone@lemmy.world 10 points 1 year ago

What they did to me was:

When I went to watch a movie I had purchased, a message came up saying that it was no longer available on Amazon prime and to watch it I had to download an app and watch it on another service. The app was free and I didn't have to pay anything to watch it but I want to say there was something else wrong with it, like the service was free or it had commercials or something. Not sure.

[–] onlinepersona@programming.dev 10 points 1 year ago (5 children)

How is this a surprise? How is anybody surprised? Why is this news?

[–] HiddenLayer5@lemmy.ml 8 points 1 year ago

Not a surprise, but still disgusting when we actually see it happen.

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[–] coralof@lemmy.world 10 points 1 year ago

This is why I use xManager for free Spotify Premium, YouTube Revanced for free YouTube premium, and torrent everything else that I need. I'm so tired of subscriptions for literally everything.

[–] HawlSera@lemm.ee 9 points 1 year ago* (last edited 1 year ago)

This is why I stopped buying movies on this platform, on anything else, if something gets delisted but I bought it before that happened I get to keep it...

Amazon Prime done fucked up

[–] judas@lemmy.ca 9 points 1 year ago (2 children)

Blu-ray FTW

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[–] seitanic@lemmy.sdf.org 9 points 1 year ago (1 children)

This is why if they don't let me download it, then I don't pay for it.

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[–] jordanlund@lemmy.world 8 points 1 year ago

Another reason physical > digital.

Donner cut is still right there on my shelf. If Amazon wants to take it, they can TRY. Good luck!

[–] RoseRose56@lemmy.world 8 points 1 year ago (1 children)

As I said(probably) in another post, you own nothing since you sing up and accept the terms. They can change the terms when ever they want, they can remove videos when ever they want or the rights for a movie or series end. If you want to have something, find a provider that sells and lets download files, so you don't lose what you buy.

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[–] egeres@lemmy.world 8 points 1 year ago (2 children)

And they reimburse you that money with a gift card? Is that even legal?

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[–] athos77@kbin.social 8 points 1 year ago (1 children)

This is why I don't 'buy' media from online services. You are depending on:

The service continuing to have the rights to the item
You continuing to be a member of the service
The service continuing to exist
You having the software or sometimes the hardware to access the service

Eff all that stuff ....

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[–] ShittyBeatlesFCPres@lemmy.world 8 points 1 year ago

That’s why I stopped using streaming services and started robbing studio executives and using the proceeds to buy physical media from the dude parked in front of the FastTax.

[–] hihellobyeoh@lemmy.world 7 points 1 year ago

Amazon has made I harder and harder to download the raw audio files of music purchases, at this point I have to download it on my PC only to get the files on my disk, if I have a phone they have even managed to identify when you are using desktop mode on your browser and still tells you to download Amazon music.

[–] teamevil@lemmy.world 7 points 1 year ago (9 children)

This is just absurd. Often times we are paying just as much as a physical copy and now Amazon can just randomly decide to remove that content? Sounds like theft to me

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