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I disagree on the only 10%. But I see why he believes so. If you've been into similar topics for a while, like machine learning, AI doesn't objectively do so much more. Then you have countless examples of AI providing wrong informations. However this understates how often real people give wrong informations and how often we have to work with them and fix the issues, be it in our head of by trial and error. People really need to practice awareness to notice how often we correct errors automatically without thinking or being aware. Brains are amazing.
AI like LLMs are so new, we neither have peaked in quality nor used them long enough to understand the quirks. For a lot of people it will be like learning to drive a bike, learn swimming or learn inner peace and patient with the annoying coworker. Some won't make it.
Also understanding AI takes time which I suspect most busy people don't have. And I don't even mean understanding the technical side, I mean learning on using them correctly. AI is a tool and to believe it solves all our problems now, is a bit utopic, yet it will become better and better by the day.
Language models are improving so quickly that we're starting to take their amazing abilities for granted. Tasks that used to seem really difficult for computers, like understanding complex language or writing creatively, now feel normal and expected. We're getting used to this advanced technology and forgetting how impressive it truly is.