this post was submitted on 10 Dec 2024
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It sounds like they literally can't refund people because the company completely ran out of money and is gonna be liquidated. Sucky situation for all parties involved.
If only there was law demanding to refund broken products before liquidation.
And who is going to pay for that? If they could afford to refund all their customers they wouldn't be going bust.
The law would probably make sure customers whose products are being bricked are counted as creditors. Ideally after employees (unpaid wages) and before investors. They may not get full refunds, but they'll be entitled to something if it's possible.