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How to deal with Mom who CANNOT learn how to use a password manager, but demands I "fix it" (lemmy.world)

submitted 1 day ago by weeeeum@lemmy.world to c/asklemmy@lemmy.ml

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I've become the tech guy, and family are extremely entitled to my services. My mom especially. BTW I can't cut her out, because I still live with her and she EXPECTS me to fix anything computer related. She won't take no for an answer.

I've tried to keep track of her passwords with a password manager, I've spent literally 8 hours in a single day filling out captchas and replacing passwords, and I've spent even more time trying to teach my mom how to use the manager.

She CAN'T learn it, and always makes a new password, which she doesnt keep track of and expects me to fix it. What the hell do it do? She uses firefox, with auto refill on, but it doesn't autofill on her iphone.

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[–] HatchetHaro@pawb.social 9 points 1 day ago* (last edited 1 day ago) (7 children)

at some point, you gotta throw in the towel and let her use one password for everything. not ideal at all, sure, but it's not the end of the world as long as it's complex enough.

or get her a notebook, or a note-taking app, and jot down all the passwords for every account (not the generated ones from the password manager; too complex).

if your issues are more of the "help me, now!!" variety and you want to keep her off your back, tell her that you're busy and can help in ten minutes or an hour or at some scheduled time. if her stuff is urgent, too bad, your work is too. show her that you're not at her beck and call, and then help her at that scheduled time; you'd be surprised at how fast the problems reside.

[–] weeeeum@lemmy.world 7 points 1 day ago (6 children)

Honestly even though she is pretty abusive, she's told me that I'm the sole beneficiary in he trust. My sisters went no contact and she's divorced.

With how much money she has, and how easily she gets hacked and scammed, I dont trust using single passwords. She also makes accounts for EVERYTHING. She even had an account for a fucking calculator. With the variety of stuff she makes accounts for, I wouldn't trust a single password.

[–] HatchetHaro@pawb.social 3 points 1 day ago

i get it. i don't blame you for maintaining a status quo for the purposes of inheritance. i hope you find a good solution in this thread at least!

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