Support (lemm.ee)

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sunaurus@lemm.ee

No confirmation email (lemmy.world)

submitted 1 year ago by Helfrd0771@lemmy.world to c/support@lemm.ee

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I tried to join this instance today, but never received the conformation email. When I tried to register, it said my email was already in use (for the first time I'm guessing).

Is there anything I can do to resolve this issue?

Thank you.

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[–] martinbasic@lemm.ee 1 points 1 year ago (8 children)

Okay, thanks for pointing out. May be you can try to use a different email address, or using a plus address (helfrd0771+lemmy[at]gmail[dot]com in your case) if you want to use the same username.

For now, plus address are treated as different as regular emails. See https://github.com/LemmyNet/lemmy/issues/3864

Ref: https://github.com/LemmyNet/lemmy-ui/issues/1096, but I suspect it's implemented or not, better to wait 24 hours before you try

If it still doesn't work, I think it is better off to reach out the admin for help.

[–] Helfrd0771@lemmy.world 2 points 1 year ago (7 children)

Awesome, I'll try that soon.

[–] sunaurus@lemm.ee 1 points 1 year ago* (last edited 1 year ago) (1 children)

Have you sorted it out or do you still need assistance? If you still need help, please send an e-mail with details about what e-mail and username you signed up with to admin [at] lemm.ee and I can investigate further.

[–] Helfrd0771@lemmy.world 1 points 1 year ago

I got it, but thank you.

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