this post was submitted on 23 Feb 2024
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Privacy

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A set of smart vending machines at the University of Waterloo is expected to be removed from campus after students raised privacy concerns about their software.

The machines have M&M artwork on them and sell chocolate and other candy. They are located throughout campus, including in the Modern Languages building and Hagey Hall.

Earlier this month, a student noticed an error message on one of the machines in the Modern Languages building. It appeared to indicate there was a problem with a facial recognition application.

"We wouldn't have known if it weren't for the application error. There's no warning here," said River Stanley, a fourth-year student, who investigated the machines for an article in the university publication, mathNEWS.

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[–] jeffhykin@lemm.ee 275 points 7 months ago* (last edited 7 months ago) (37 children)

It gets worse :/

I looked up the brand (Invenda). Their PDF includes "using AI", "measuring foot traffic", and gathering "gender/age/etc" e.g. facial recognition to estimate a persons age and gender

And in terms of "stored locally" this is straight from their website

The machine comes with a “brain” – Invenda OS – and is connected to the Invenda Cloud, which allows you to manage it remotely and gather valuable environmental, consumer and transactional data. The device can be branded according to your requirements to further enhance your brand presence.

The marketing also so fricken backwards that it reads like satire:

For a consumer, there’s no greater comfort than shopping pressure-free. Invenda Wallet allows consumers to browse, select and pay for products leisurely and privately 🤦‍♂️

[–] neutron@thelemmy.club 159 points 7 months ago (11 children)

I'm dreading for the day they introduce dynamic pricing based on who's buying and refuses to sell without a full face scan.

[–] federico3@lemmy.ml 4 points 7 months ago* (last edited 7 months ago)

People panic about face scan while the ongoing massive privacy breaches exist around online services and electronic devices. The amount of personal data that people pour into smartphones is enormous compared to using that vending machine. We need more GDPR.

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