this post was submitted on 01 Mar 2024
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Fridge failures: LG says angry owners can't sue, company points to cardboard box::NBC Bay Area’s Consumer team filed a report focused on faulty fridges, and then, viewers responded resoundingly about their own refrigerator problems....

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[–] aelwero@lemmy.world 177 points 9 months ago (4 children)

LG effectively has said that their owners manual and a cardboard box have authority over the courts. Clearly, as the courts have nullified it, they fucking dont.

All I see is a damned good reason to ban arbitration agreements outright. If you want to arbitrate a tort, you should be required to motion the court for it.

[–] ArchAengelus@lemmy.dbzer0.com 56 points 9 months ago (2 children)

I agree. I think arbitration should be limited to one-off cases, not class action lawsuits because you sell a faulty product.

[–] punkideas@lemmy.world 25 points 9 months ago

It shouldn't be allowed for contracts of adhesion (take or leave it contracts for consumers). Mandatory binding arbitration should be limited to business to business negotiated contracts.

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