this post was submitted on 21 Nov 2024
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[–] JayObey711@lemmy.world 8 points 1 day ago

They get paid more because they know everything there is to know about agricultural law or some shit and you know how to screen share.

[–] ntma@lemm.ee 21 points 2 days ago (7 children)

The other day some IT loser nerd called for a plumber because he couldn't replace the fill valve on his toilet. Fucking idiot tool didn't even know how to shut off the water. The fucker makes more money than I do and he just sends emails all day.

[–] AbsoluteChicagoDog@lemm.ee 32 points 2 days ago (2 children)

Your fellow workers are not your enemy. The wealthy owning class who underpay you are your enemy.

[–] underwire212@lemm.ee 13 points 2 days ago

Amen, comrade.

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[–] poplargrove@lemmy.world 31 points 2 days ago* (last edited 2 days ago) (3 children)

Strange judging only by how good they are with computers. They might have some other valuable skills that gets them paid highly.

[–] NostraDavid@programming.dev 2 points 1 day ago

You are paid according to your responsibilities, not your skills. Well, partially for your skills, but it's not the be-all end-all of your salary.

Sadly, after a certain point, people become so rich that they can skirt their responsibilities, which is problematic, but that's a separate thread.

[–] Sculptor9157@sh.itjust.works 12 points 2 days ago

Let's see Paul Allen's screen share.

[–] Tja@programming.dev 8 points 2 days ago (11 children)

Yeah, it's like judging a Ferrari owner for not knowing how to change the oil...

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[–] MystikIncarnate@lemmy.ca 108 points 2 days ago* (last edited 1 day ago) (7 children)

I work in IT. I usually call my job "IT support" but I'm also technically the system admin, and network admin.

Today, I had someone ask me to delete a calendar for them in Outlook. It wasn't a shared or special calendar, it was literally just a calendar in their normal outlook.

Bear in mind, they didn't ask how to do it. They asked me to do it.

That's a skill issue right there. I'm not in the business of doing other people's work for them. Now and then I'll entertain the odd request of "how do I do x" and show someone how to get something done, mainly because it's a lot less effort than telling them that I didn't go to university for teaching, and all the ensuing arguments thereafter, because there's always arguments.

But this was straight up "do my job for me".

Lol, no, I have my own shit to do.

[–] wreckedcarzz@lemmy.world 97 points 2 days ago (1 children)

"skill issue" ticket closed

[–] EveningPancakes@lemm.ee 23 points 2 days ago (3 children)

At a previous company, we would tag tickets in Zendesk based on the type of question it was so at the end of the year we could see which categories could use more explanation in our documentation. One of the category types was "LMGTFY"

[–] gingernate@lemm.ee 1 points 1 day ago

I was about to ask what LMGTFY meant, then I googled it real quick..... Hahahahahaha glad I did lol

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[–] LifeInMultipleChoice@lemmy.world 34 points 2 days ago (1 children)

The number of people who think that IT is supposed to know how to use every program and fix everything within those programs is a lot. I've had several engineers, programmers, designers, accountants, executives of who knows what consistently ask to fix their work or how to do whatever it is. I always try to point them in the right direction or help but other people in my field hate even that because it sets a precedent that the next time they need help they think they can ask again.

If I knew all of their jobs thoroughly like they seem to think, I wouldn't be getting paid half what they are. I would need to be paid twice what they are, to support all of those positions in that way.

[–] MystikIncarnate@lemmy.ca 16 points 2 days ago (4 children)

I'm a lot like you. For the most part, I try to look beyond the question being asked, and find the root cause. If the root cause is because of a skill issue, I'll direct them to the next logical resource. If it's not a skill issue, or I can't determine that it's a skill issue, then I'll continue to test until I can make that determination.

9 times out of 10, if I find a solution to make a thing work in a program, I'll share that with them, and let them take it from there.

A lot of the people I support are working in the finance space and my company has an entire support department for finance applications. I'll either bounce the problem off of them, or just direct them to the finance support team for guidance.

This wasn't either of those things. It wasn't even asking how. It was straight up telling me to do a thing for them, in a program they should know how to use. It's not a complex finance program or anything, it's literally Outlook.

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[–] Sanctus@lemmy.world 155 points 3 days ago* (last edited 3 days ago) (9 children)

Some millionaire in my office: "Hey, Sanctus, what's my password for my computer again?"

Me, who can barely afford to fix my car: fights the urge to use a letter opener as a weapon

[–] CluckN@lemmy.world 135 points 3 days ago (7 children)

That’s a really long password no wonder they forgot it.

[–] EvilFonzy@lemmy.world 37 points 3 days ago (6 children)
[–] ayyy@sh.itjust.works 31 points 3 days ago (1 children)

Horse battery staple moment

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[–] brap@lemmy.world 91 points 3 days ago (1 children)

The sheer volume of people I've encountered through numerous jobs that are on high wages but lack basic skills astounds me.

[–] superkret@feddit.org 144 points 3 days ago (4 children)

They have other skills you don't have, that are more important for those high paying jobs.

Like faking genuine interest in the shit their higher-ups blather on about, convincingly laughing at racist and misogynist jokes, backstabbing their peers when a position opens up, and doing the most demeaning tasks with a smile and a "thank you".

[–] lightnsfw@reddthat.com 27 points 2 days ago (1 children)
[–] Telodzrum@lemmy.world 4 points 2 days ago (1 children)

I mean, yeah. You ever ask an average software “engineer” to have a constructive conversation with someone a different department? It’s a nightmare.

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[–] TheReturnOfPEB@reddthat.com 32 points 3 days ago* (last edited 3 days ago)

Don't forget rudely asking the flight attendant to bring another warm moist hand towel as I have spilled my pre-flight mojito.

[–] RamblingPanda@lemmynsfw.com 28 points 3 days ago

I thought you'd go a different route and I was ready to fight. But yes. This sums it up pretty well. I quit my last job with a (roughly translated) "you're an idiot, go fuck yourself. I'm polishing up my vita" and it was SO great.

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[–] heavy@sh.itjust.works 41 points 3 days ago (1 children)

Sorry if you need to learn this, but compensation has little to do with ability or merit in a lot of place that need to screen share.

[–] marcos@lemmy.world 27 points 2 days ago (1 children)

Also, ability to screen-share has little to do with the competencies that pay the bills on most places.

[–] SkunkWorkz@lemmy.world 8 points 2 days ago (2 children)

And screen-share knowledge is not some skill that is short in supply and high in demand. Every year tons of people graduate to fill those low level IT jobs. It’s simple economics, jobs that are easily filled are the ones that pay the least.

People here are delusional. They have been fed white lies by their parents and teachers that if they are smart and just work hard they get rewarded abundantly. It’s not how the world works.

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[–] apfelwoiSchoppen@lemmy.world 59 points 3 days ago* (last edited 3 days ago) (1 children)

The people with the worst virtual meeting presences are the VPs and above. They expect us to shovel their shit. Like, buy a fucking mic and a light, pay for more than DSL broadband, and shut the fucking door so I can stop hearing whatever your teenage asshole kid is doing.

EDIT: FWIW managers at most levels aren't much better, they live by the example set by the superiors they so idolize.

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[–] MBM@lemmings.world 43 points 3 days ago (6 children)

As someone who had to struggle in a meeting because I'd never shared my screen in Teams before and they put it in some weird place, I feel attacked

[–] UnderpantsWeevil@lemmy.world 57 points 3 days ago (8 children)

Microsoft: "Here, have some shitty arcane dysfunctional software."

Me: "Damn, this is hard to use."

IT Guy: "Damn, I can't believe you get paid to work here."

Also IT Guy: low whisper "Fuck, they moved the button again. This is going to take me a minute."

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[–] PerogiBoi@lemmy.ca 49 points 3 days ago (6 children)

I work on a team that teaches courses on how to use specific programs. I’m at job level 1. A job level 3 guy keeps asking me to schedule meetings with him so I can teach him how to use the specific programs so then he can do the job he was hired for and teach other people how to use these specific programs.

[–] Isoprenoid@programming.dev 37 points 3 days ago (1 children)

Sounds like you're doing a job level 4. Time to get paid, brother.

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[–] Zeon@lemmy.world 13 points 2 days ago* (last edited 2 days ago) (1 children)

I work in IT, and we recently hired a new "Engineer" at my company. I noticed on the form that he claimed to have extensive knowledge of Python, so I decided to meet him. The first question I asked was what IDE he uses, and he replied, "Anaconda." Before I knew it, he was referring to the entire computer as a "CPU" and struggled to solve simple issues on Windows. To top it off, he makes 30% more than I do.

(I work as a Level 1 Service Technician, and my boss is aware that I have experience with coreboot and GNU/Linux. I just got approval to bring my own setup with it installed. Although we work in a Windows environment, I can make it work.

I also funded and helped test a bunch of hardware for coreboot, with guidance from friends I have who are experienced in the field. However, I only make $55k per year, I'm hoping I can get a nice raise. It's just my boss and I as the two IT guys, so maybe there is potential.)

[–] Guitarfun@lemmy.world 9 points 2 days ago (1 children)

Same dude. I was hired as a level one even though I've been in the field off and on for about 15 years. My company just hired someone over me who hasn't worked in IT since the late 90s. If you ask him about anything he claims to have worked with it, even things like CardDAV which wasn't a thing until 2011. If you ask him any in depth questions he brushes them off without giving an actual answer and everyone just buys into his bullshit. It's crazy how many people will take you at your word if you're a straight laced clean cut white guy.

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