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Unable to see comments in my community (sh.itjust.works)

submitted 1 year ago* (last edited 1 year ago) by downtide@sh.itjust.works to c/main@sh.itjust.works

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I have created a community, and made several posts. On one post, I see a comment, and have replied to it. That's the only comment I can see. However, now a friend of mine has joined my community and he can see lots of comments on many posts (he's sent me screenshots to prove it). I can't see any of the comments he can see.

He is on a different instance, (lemmy.world) but that doesn't seem to be the issue, because the one comment I can see is also from a user on lemmy.world, and the comments my friend can see are from both instances. There are even comments from users on sh.itjust.works that I can't see either.

What's going on? Why can't I see comments on my own community and how do I fix it?

If I can't resolve it, I will just have to close the community because it's pointless if I can't see or respond to anything that anyone else says.

And it's just occurred to me that I may not even see replies to this, if there are any. .. so I may never know the answer...

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[–] markeuzu@exploding-heads.com 2 points 1 year ago (1 children)

Dont you need to connect your fediverse by interacting with other communities to get it started to sync? I am likely completely wrong but I vaguely remember something like that had to happen, and some patience after the initial actions.

[–] downtide@sh.itjust.works 4 points 1 year ago (1 children)

I haven't started an instance. I've started a single community on sh.itjust.works. I have already been interacting successfully with other communities, it seems to be only the one I made that's having problems. And I don't think it's related to federating, because most of the comments I can't see are from users on my own instance.

It feels very much like a shadowban, except I know it's not, because of that one single comment I can see.

[–] markeuzu@exploding-heads.com 2 points 1 year ago

Interesting, cant help you so heres to hoping a server admin can help you out.

Im new myself to this whole fediverse thing haha.

[–] can@sh.itjust.works 1 points 1 year ago (1 children)

This probably has something to do with language settings. Make sure neither of you have deselected "undetermined" as a language option.

[–] downtide@sh.itjust.works 1 points 1 year ago (1 children)

I haven't, but how can I check if the people leaving the comments have/haven't? And how can I get them to change it, if they have, if I can;t reply to them?

[–] can@sh.itjust.works 1 points 1 year ago (1 children)

What about your community? Does it have a language setting?

I'm still trying to figure the details of the issue out too tbh. I've just found that if I can't reply to a comment it's usually fixed by setting it to english.

What comments do you see? Can you maybe send a screenshot so I'll know if I see the same ones?