From the perspective of most social-media users, content moderation is a matter of imposition, whether by remote company owners or by the more proximate volunteer administrators. The design pattern of implicit feudalism relies on power-holders who are not chosen or removable by those they govern. Rule enforcement occurs through censorship of user content or the removal of users altogether, but rules do not necessarily apply to the administrators themselves. Users can speak out or leave online spaces, but they lack the direct levers of effective voice. This contributes to the “techlash” against platform companies that spreads with every scandal of content moderation and abuse; by hoarding power, the companies have hoarded the blame.
this post was submitted on 16 Feb 2025
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Good point: with great power comes great ~~responsibility~~ blame.