this post was submitted on 10 Aug 2023
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[–] usualsuspect191@lemmy.ca 5 points 1 year ago (2 children)

Most self-checkouts range from mildly annoying to downright unusable. Except Home Depot. Home Depot self checkouts are wonderful.

[–] Quentinp@lemmy.ca 2 points 1 year ago

Walmart ones here generally work ok, the worst seem to be Dollarama which bitch at you about everything. Like this piece of tissue I bought didn't weight properly so now I have to wait for an employee every other item.

[–] MiddleWeigh@lemmy.world 2 points 1 year ago

They even give you the nice handheld scanner.

[–] BarrierWithAshes@kbin.social 5 points 1 year ago (1 children)

I don't mind self-checkouts, though I will admit most of those systems are utter garbage. What I hate is a worker telling you that "hey the self-checkouts are open here". If I wanted to do self-checkout I wouldn't be waiting in that line. Had some even bait saying "i'll serve you here, but then they just lead you to self-checkout". Their managers should be fired.

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[–] TemporaryBoyfriend@lemmy.ca 4 points 1 year ago

The faces of the execs when 'shrinkage' goes up: :O

[–] Rentlar@lemmy.ca 4 points 1 year ago

If I have just a handful of items it's convenient. But one in 20 times I seem to find a way to screw it up - like trying to scan the loyalty card as an item...

Any more than 8 items I'd rather just use a cashier to scan the items for me. But places (like shoppers) don't make it easy at all.

[–] autotldr@lemmings.world 3 points 1 year ago

This is the best summary I could come up with:


CBC News interviewed several people who said during recent visits to major retailers, they were frustrated to find cashiers weren't available — only self-checkout.

Valcov says he stopped shopping at his local Canadian Tire in June, following several store visits where only the self-checkouts were open and no staff members were available to help him.

VideoMining, a U.S. market research company, analyzed shoppers' checkout habits during 1.2 billion trips to more than 1,000 U.S. grocery stores in 2022.

Sharma says retailers like self-checkout because it reduces labour costs, and that customers are increasingly drawn to the machines to avoid long lines at the cash register.

Retailer Loblaw, which owns pharmacy chain Shoppers Drug Mart, says its policy is to offer customers both self-checkout and cashier options at all times.

In an email to CBC News, Loblaw offered Rayman and Winterburn an apology, and said that it has contacted their local stores to resolve the problem.


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[–] MooseGas@kbin.social 3 points 1 year ago

Maybe it's just me, but everytime I use a self checkout I end up doing something wrong and have to wait for an attendant to help me. I usually try to just skip the first few steps and just go right to the cashier.

[–] flossdaily@lemmy.world 2 points 1 year ago (14 children)

I always use lines with cashiers because:

  1. their jobs will evaporate if people don't use them

  2. self checkout means that you're doing that job FOR FREE for the company

Why does it matter if cashier jobs evaporate. It's a shit job and automation is getting rid of it. That's a good thing. Also, what if I don't mind taking 5 minutes to scan my items FOR FREE just so that I don't have to talk to anyone or wait in line.

The only negative I see is that corporations are making even more money. We should take it from them and implement UBI to pay these cashier's after their jobs evaporate.

[–] monobot@lemmy.ml 2 points 1 year ago
  1. their jobs will evaporate if people don't use them

I was thinking the same until couple of them screamed at me for not using self checkout. And most of them are not happy with their job. Or life, I am not sure.

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