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What is something people you encounter at your job say that makes you want to scream? (Job, person & quote) (lemmings.world)

submitted 4 months ago* (last edited 4 months ago) by cheesymoonshadow@lemmings.world to c/asklemmy@lemmy.ml

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Job: cashier

Item doesn't scan

Customer: "That means it's free, right?"

🙄🙄🙄🙄🙄

Only about 4 weeks in as a cashier and I've heard this enough to last me a lifetime.

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[–] cheesymoonshadow@lemmings.world 5 points 4 months ago (1 children)

Where I used to work, the 1-star reviews were always about the company not accepting returns under certain conditions, even if the policy is clearly stated in the receipt and posted on signs at the registers.

[–] PM_Your_Nudes_Please@lemmy.world 3 points 4 months ago (1 children)

While I agree with the sentiment, return policies on receipts is a pet peeve of mine. On registers is fine. Even better if they also post it at the entrances. But if it’s only on the receipts, and you can’t read the policy until after you’ve made the purchase, then it’s a fundamental power imbalance between the consumer and supplier.

[–] cheesymoonshadow@lemmings.world 3 points 4 months ago

This policy was specifically about live plants.

If you buy something and change your mind right then, you'll get your refund.

If it's a perennial shrub or tree, it falls under warranty for a full year from date of purchase, as long as there was no obvious neglect on the part of the customer.

But still they would come in 14 months later and get upset if they don't get a refund, then leave a negative review about it.