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The Sound Of Failure At Sonos (www.forbes.com)
submitted 2 years ago by AnActOfCreation@programming.dev to c/technology@lemmy.world
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  • Sonos's botched app rollout is a significant leadership failure, resulting in widespread customer dissatisfaction and technical issues that undermine its brand.
  • Over 100 employees were laid off, likely due to the mishandling of the app, reflecting poor leadership priorities and decisions.
  • Sonos now faces potential long-term damage to its customer loyalty and market confidence, with upcoming updates needing to address these issues urgently.
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[-] linearchaos@lemmy.world 5 points 2 years ago

I use Alexa->Sonos->Plex to avoid Android. But that's because Google music folded up back in the day in her refuse to pay Google for any of the music I already own.

this post was submitted on 25 Aug 2024
161 points (98.8% liked)

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