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The dark arts (lemmy.world)

submitted 2 months ago by The_Picard_Maneuver@lemmy.world to c/whitepeopletwitter@sh.itjust.works

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[–] EnderMB@lemmy.world 9 points 2 months ago

I am extremely introverted, but working as a software engineer in a consultancy where the owner wanted engineers to be on the end of phones for clients was in many ways a godsend. The secret of calls is that everyone also hates it. The secret of eye contact is that the other person hates it too, so just do it enough to show that you've tried and that's the acceptable norm.