this post was submitted on 22 Jul 2023
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Michael @LegacyKillaHD

This is just horrifying.

Ubisoft CONFIRMS they will delete your account & purchased games if you go inactive for too long!!!

Ubisoft.. WTF?! Another example of why I'm becoming more & more concerned with the death of physical games.

https://twitter.com/LegacyKillaHD/status/1682653876418224129

Ubisoft Support @UbisoftSupport

Hey there. We just wanted to chime in that you can avoid the account closure by logging into your account within the 30 days (since receiving the email pictured) and selecting the Cancel Account Closure link contained in the email. We certainly do not want you to lose access to your games or account so if you have any difficulties logging in then please create a support case with us. >> ubisoft.com/help

https://twitter.com/UbisoftSupport/status/1682046437834784768

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[–] Teknikal@lemmy.world 11 points 1 year ago (2 children)

Sony did this to me I'd bought quite a few vita games digitally. Left it alone a few months and then saw an email where they said to keep the account log in now. Tried to log in but they'd already wiped it.

Not falling for digital again.

[–] Froody@lemmy.world 14 points 1 year ago

It's probably different on consoles but on PC buying a "physical" copy these days is usually just a box with a code in it to download the game, no discs anymore.

[–] Boiglenoight@lemmy.world 5 points 1 year ago

Thanks. I’ve been considering buying more console games digitally. Going to hang onto physical as long as possible.