this post was submitted on 22 Jul 2023
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Ubisoft reportedly deleting customer accounts with purchased games if they have been inactive for too long (twitter.com)
submitted 1 year ago by ashiwz@lemmy.world to c/games@lemmy.world
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Michael @LegacyKillaHD

This is just horrifying.

Ubisoft CONFIRMS they will delete your account & purchased games if you go inactive for too long!!!

Ubisoft.. WTF?! Another example of why I'm becoming more & more concerned with the death of physical games.

https://twitter.com/LegacyKillaHD/status/1682653876418224129

Ubisoft Support @UbisoftSupport

Hey there. We just wanted to chime in that you can avoid the account closure by logging into your account within the 30 days (since receiving the email pictured) and selecting the Cancel Account Closure link contained in the email. We certainly do not want you to lose access to your games or account so if you have any difficulties logging in then please create a support case with us. >> ubisoft.com/help

https://twitter.com/UbisoftSupport/status/1682046437834784768

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[–] suckaduck@lemmy.world 64 points 1 year ago (1 children)

Guess I'm no longer buying games by Ubisoft. I spend hundreds in their store and they're going to delete my account if I'm inactive to long? You can't be making this shit up.

[–] Killer@lemmy.world 4 points 1 year ago (3 children)

Not defending it but it has to be a pretty long period, i have played their game or used their launcher in a few years and have not gotten any email about my account getting deleted.

[–] CosmicCleric@lemmy.world 4 points 1 year ago (1 children)

Not defending it but it has to be a pretty long period

Fair enough, but why have any length of time at all? What purpose does it serve the prune old accounts?

Account information can't be taking up that much space on a hard disk.