this post was submitted on 07 Oct 2024
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It's like calling your ISP and you can see the fucking wire dangling down from the pole but they won't continue unless you turn the modem off and on first.
I worked in Pharmacy claims remediation for a while. Fun times. Never again. Why the fuck is my barely-above-minimum-wage-ass the one that has to tell medicaid that little Timmy is gonna die if he doesn't get his chemo?
Because it's more profitable if Timmy dies. Why would they want effective, highly paid workers doing the job of trying to cut into their bottom line?
It's a modern war for a modern economy.
Instead of pitting the poor and destitute soldiers of opposing countries against each other in bloody combat, we have opposing corporations (in my case, the pharmacy and the insurance company) pitting their minimum-wage phone-jockeys against each other in a battle of wits when death is on the line.
Fortunately for our patients, I'm part Sicilian.
Thank you for your service o7
No, unironically though, helpful folks in the healthcare industry despite the system's labyrinthine and hellish construction have kept me from several major breakdowns. You going to bat for the patients has likely saved at least one person from a psych ward visit.