this post was submitted on 22 Jul 2023
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Ubisoft reportedly deleting customer accounts with purchased games if they have been inactive for too long (twitter.com)
submitted 1 year ago by ashiwz@lemmy.world to c/games@lemmy.world
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Michael @LegacyKillaHD

This is just horrifying.

Ubisoft CONFIRMS they will delete your account & purchased games if you go inactive for too long!!!

Ubisoft.. WTF?! Another example of why I'm becoming more & more concerned with the death of physical games.

https://twitter.com/LegacyKillaHD/status/1682653876418224129

Ubisoft Support @UbisoftSupport

Hey there. We just wanted to chime in that you can avoid the account closure by logging into your account within the 30 days (since receiving the email pictured) and selecting the Cancel Account Closure link contained in the email. We certainly do not want you to lose access to your games or account so if you have any difficulties logging in then please create a support case with us. >> ubisoft.com/help

https://twitter.com/UbisoftSupport/status/1682046437834784768

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[–] inexplicablehaddock@lemmy.loungerat.io 1 points 1 year ago (1 children)

Those are my thoughts as well. Like it or not, licenses are the way software has been sold since the very beginning of the industry. The problem is that most licenses can be revoked at any time for any reason; and the solution for that is passing a law that prohibits that.

If firms want to be able to revoke a license, they should have to clearly and prominently outline the conditions for that to happen- preferably before you even press the "buy" button.