this post was submitted on 30 Oct 2024
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I've found that AI has done literally nothing to improve my life in any way and has really just caused endless frustrations. From the enshitification of journalism to ruining pretty much all tech support and customer service, what is the point of this shit?

I work on the Salesforce platform and now I have their dumbass account managers harassing my team to buy into their stupid AI customer service agents. Really, the only AI highlight that I have seen is the guy that made the tool to spam job applications to combat worthless AI job recruiters and HR tools.

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[โ€“] theunknownmuncher@lemmy.world 6 points 11 hours ago (1 children)

LLMs are TERRIBLE at summarization

[โ€“] theunknownmuncher@lemmy.world 3 points 10 hours ago* (last edited 10 hours ago)

Downvoters need to read some peer reviewed studies and not lap up whatever BS comes from OpenAI who are selling you a bogus product lmao. I too was excited for summarization use-case of AI when LLMs were the new shiny toy, until people actually started testing it and got a big reality check