this post was submitted on 31 Oct 2024
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Airlines in the United States are now required to give passengers cash refunds if their flight is significantly delayed or canceled, even if that person does not explicitly ask for a refund.

The Department of Transportation says the final federal rule requiring that airlines dole out refunds - not vouchers - went into effect Monday. The major change is being implemented only a month before the start of what is likely to be a huge holiday travel season.

Transportation Secretary Pete Buttigieg made the announcement on X after he first presented the proposed rule back in April. "Today, our automatic refund rule goes into full effect," Buttigieg posted. "Passengers deserve to get their money back when an airline owes them-without headaches or haggling."

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[–] bitjunkie@lemmy.world 20 points 3 weeks ago (1 children)

They charge at current rate, why don't they refund at it?

[–] PlantDadManGuy@lemmy.world 5 points 3 weeks ago (1 children)

I guess the "current rate" for a canceled flight ticket would be $0...

[–] partial_accumen@lemmy.world 5 points 3 weeks ago (1 children)

I think @bitjunkie@lemmy.world is essentially referring to the cost of a replacement flight purchase the same day. The obvious answer is that action isn't required by law and would be massively more expensive for airlines. Rates for regular fares would have to skyrocket to cover the costs, which would create a vicious circle.

[–] CmdrShepard42@lemm.ee 4 points 3 weeks ago (1 children)

Rates for regular fares would have to skyrocket to cover the costs

Why is that exactly? Does the airline face additional expenses when you book a flight the same day versus a month in advance?

[–] partial_accumen@lemmy.world 3 points 3 weeks ago (1 children)

The opposite. They can lose money when you book far in advance. They need the expensive close bookings (usually business travelers) to make the most of their money. So if the airlines are force to give away expensive profitable seats (expensive because they are in high demand), they'll have to raise the rates on other earlier bookings to make up the difference.

[–] bitjunkie@lemmy.world 4 points 3 weeks ago (1 children)

I'm not saying I think they should make the fares the same for people who book last-minute, just that they should exempt people who have to rebook through no fault of their own from that. Like "lock in" the rate at the initial booking.

[–] partial_accumen@lemmy.world 2 points 3 weeks ago (1 children)

just that they should exempt people who have to rebook through no fault of their own from that.

I'm not sure I'm understanding you. I'm reading your post that a "flight booked for today" should be booked at the same rate that the person had if they book, lets say, 3 weeks prior. Is that what you're saying?

Like “lock in” the rate at the initial booking.

If I'm understanding you, that means the person pays a much smaller rate for a "today" booking. That would mean the airline has to lose money on that seat if they could have sold it to a last minute business traveler at full "today" rate.

[–] skulblaka@sh.itjust.works 4 points 3 weeks ago

Well if they don't cancel my flight with no warning then they won't have to deal with that.