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How to get a refund for Planescape Torment on Steam? (self.pcgaming)

submitted 2 weeks ago by dragonfucker to c/pcgaming@lemmy.ca

25 comments fedilink hide all child comments

Drag's refund request for Planescape Torment was denied by Steam. The game has sat in drag's inventory for several months, but drag has only played for 8 minutes and in that time decided not to play it.

Drag would like advice on gaming the Steam refund system, because drag doesn't agree with their reason for denying the refund. Are there any gamebreaking bugs or problems like that which Steam might accept?

Drag will post the reason for wanting a refund in a comment, and asks that you confine discussion of drag's reason or why drag should just enjoy the game to underneath that comment, so that the rest of the thread can be about the actual question.

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[–] KoboldCoterie@pawb.social 6 points 2 weeks ago

Pick Your Path: Character creation is just the beginning. The Nameless One can change his class, alignment, and even gain new abilities based on your choices.

It says nothing about Gender, and it specifically refers to 'his'. This perfectly describes what you can do, so it certainly belongs in the 'Features' section. It also doesn't mention Race or Species; I'd much rather play as a non-human, but I'm not winging about it, because nowhere did the game tell me I could play as a non-human. I'm not going to keep arguing with you about it, because clearly neither of us are making any headway.