this post was submitted on 25 Jul 2023
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After a big Firefox update last year, Chase kept telling me they wouldn't allow acces via "outdated" web browsers, then redirected me to download another browser which included Firefox. This went on for several months until Chase finally updated themselves. During that time, if I wanted to access my account I had to use a different browser.
Yes, this was temporary, but another issue I have is Firefox on my Samsung phone. I am not tech savvy; I do my best to protect myself, but past the basic protections I am overwhelmed.
I would LOVE to use Firefox on my phone instead of Chrome, but every time I have tried, Firefox has been slow as fuck as compared to Chrome; slow enough to be practically unusable. I never found a solution and ended up going back to chrome while trying to adjust all my phone/browser settings to request as much respect and privacy as possible.
YIs that factoring in using ublock origin on mobile Firefox? Because surely that speeds things up?
For what it's worth, I've been ride or die for Firefox, and I use Chase's online banking for years and it never blocked me. I'm not sure what caused the issue for you, but I don't think that was the typical experience
Most likely user error. I’ve been doing tech support for nearly 30 years and 99% of the time when something “doesn’t work” or is “broken,” it’s user error. 99.9% not to suggest all users are stupid, sometimes it’s not an easy fix, not an obvious issue, but nevertheless, the tech works perfectly when used properly and maintained.