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Thanks! Since our entire software stack is open source, and since open source software has been so transformative for our lives in general, it's a priority for us to give back where we can.
The profit will come from labor involved in assembling the hardware, pre-configuring the software for each customer, and providing personalized support via a set of subscription support plans at various prices, including individual one-offs.
We'll be dedicating a set amount of time every day to read support forums for the software we use (and places like Lemmy) and provide help where we can.
That is a really cool concept, I'd wish more tech companies would do that.