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Finally, Someone Is Building an Open Source Salesforce Alternative (news.itsfoss.com)

submitted 3 days ago by Joker@sh.itjust.works to c/technology@lemmy.world

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[–] andyortlieb@lemmy.sdf.org 87 points 3 days ago (2 children)

Isn't building a CRM a sort of rite of passage for tech entrepreneur failures?

[–] bruhduh@lemmy.world 18 points 3 days ago

Not open source ones, since community will just need to fork it in the end

[–] Croquette@sh.itjust.works 7 points 3 days ago (1 children)

Every company wants a custom CRM or a customized one instead of choosing a CRM that fits the most important features that the company need and adapt the other processes to fit with the stock CRM as much as possible.

Fighting a CRM is a money pit and in the end, it becomes the worst of both worlds (expensive and shitty to use with the company processes)

[–] greybeard@lemmy.one 3 points 2 days ago (1 children)

But my company is special!

[–] Croquette@sh.itjust.works 1 points 1 day ago

You bet it is! It will throw more money at a custom CRM than any other company.