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How to deal with Mom who CANNOT learn how to use a password manager, but demands I "fix it" (lemmy.world)

submitted 2 days ago by weeeeum@lemmy.world to c/asklemmy@lemmy.ml

135 comments fedilink hide all child comments

I've become the tech guy, and family are extremely entitled to my services. My mom especially. BTW I can't cut her out, because I still live with her and she EXPECTS me to fix anything computer related. She won't take no for an answer.

I've tried to keep track of her passwords with a password manager, I've spent literally 8 hours in a single day filling out captchas and replacing passwords, and I've spent even more time trying to teach my mom how to use the manager.

She CAN'T learn it, and always makes a new password, which she doesnt keep track of and expects me to fix it. What the hell do it do? She uses firefox, with auto refill on, but it doesn't autofill on her iphone.

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[–] safesyrup@feddit.org 17 points 2 days ago (1 children)

Use the firefox browser on iphone? You could make an account that links passwords.

[–] weeeeum@lemmy.world 6 points 2 days ago (2 children)

She always uses the app versions of things. I've tried to teach her how to fetch the synced passwords from the firefox app, but she can't comprehend that.

[–] anguo@sh.itjust.works 19 points 2 days ago

Enable system-wide autofill:

Firefox for iOS (version 40 and above)

Open the Settings app on your phone.
Tap Passwords.
Tap Password Options.
Tap AutoFill Passwords and Passkeys.
Tap Firefox.

(source)

[–] Meltrax@lemmy.world 6 points 2 days ago

I don't understand this answer. I use Firefox on my phone and I have Bitwarden, my password manager of choice, installed. Autofill works great, it prompts me to unlock Bitwarden with my thumbprint and it's one tap to fill the username and password.