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How to deal with Mom who CANNOT learn how to use a password manager, but demands I "fix it" (lemmy.world)

submitted 2 days ago by weeeeum@lemmy.world to c/asklemmy@lemmy.ml

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I've become the tech guy, and family are extremely entitled to my services. My mom especially. BTW I can't cut her out, because I still live with her and she EXPECTS me to fix anything computer related. She won't take no for an answer.

I've tried to keep track of her passwords with a password manager, I've spent literally 8 hours in a single day filling out captchas and replacing passwords, and I've spent even more time trying to teach my mom how to use the manager.

She CAN'T learn it, and always makes a new password, which she doesnt keep track of and expects me to fix it. What the hell do it do? She uses firefox, with auto refill on, but it doesn't autofill on her iphone.

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[–] undefined@lemmy.hogru.ch 89 points 2 days ago* (last edited 2 days ago) (2 children)

Part of the problem isn’t necessarily you or her, I feel like websites are increasingly hostile toward password managers by coming up with arbitrary rules, weird JavaScript hacks and annoying two page sign-in forms.

I’m a web developer but even I get frustrated with how websites want to hijack input fields and do validation with shithole JavaScript frameworks instead of simpler HTML5 validation (only for frontend obviously, the server should still validate on the backend).

[–] bradboimler@lemmy.world 27 points 2 days ago (1 children)

annoying two page sign-in forms

What is up with this?

[–] Badabinski@kbin.earth 32 points 2 days ago (2 children)

It's a thing that makes single sign-on easier and more extensible. If you have a login email matching a server side rule, you get kicked over to a different auth provider (e.g. Okta).

Still drives me absolutely fucking bazonkers though.

[–] PoolloverNathan@programming.dev 13 points 2 days ago

You can still just hide the password field upon typing an SSO email address — iirc Atlassian does this.

[–] undefined@lemmy.hogru.ch 2 points 2 days ago

Yep, that’s exactly right.

[–] Today@lemmy.world 10 points 2 days ago (1 children)

They're all bad, but Firefox is terrible about this. Twice already in January I've had to make new passwords to pay bills. I was in my car when i did it and now i have no idea what those new passwords are. I'm so sick of letters, numbers, and special characters! No one is out there attempting to guess my gas company login password - they're buying it from someone who hacked the gas company.

[–] davel@lemmy.ml 35 points 2 days ago (2 children)

What does any of that have to do with Firefox?

[–] sensiblepuffin@lemmy.world 27 points 2 days ago

It doesn't. Unless they're talking about saving their passwords in Firefox, in which case it sounds like they're not using a Mozilla account and their credentials aren't synced.