this post was submitted on 11 Jan 2025
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Beyond a bit of annoyance about Borderlands 3 being temporarily exclusive, I think the only thing I minded about Epic Games Store was a lack of user reviews, but there's the metacritic embed now so I'm not sure was the issue should be.
User reviews are almost impossible to get right. On Steam and GOG, they are easily and routinely abused. Steam took some steps to tackle review bombing, but even when it detects it, there's no protection against marking reviews as helpful or unhelpful, which is sometimes used to the same end as review bombing for reasons that have nothing to do with the game content or technical aspects. There is also no active screening for hate speech and things of that nature, with the word filter often bypassed.
Epic supports user ratings and offers the players to rate games at random as to prevent abuse.
Review bombing should be a thing.
As long as they own the game, coordinated review bombing is good and right.
Reviews for a Free to Play game are less important. Maybe it makes sense to have a default filter where reviews from anyone who played less than 1 hour don't count towards the main total.