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Walgreens CEO says anti-shoplifting strategy backfired: 'When you lock things up…you don't sell as many of them’ (fortune.com)

submitted 12 hours ago by ByteOnBikes@slrpnk.net to c/nottheonion@lemmy.world

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[–] AFKBRBChocolate@lemmy.world 25 points 4 hours ago

Just recently, my wife wanted an eyebrow pencil, so we popped into a drugstore. All the makeup stuff was behind locked cabinets. We just turned around and went to a different store.

It seems like a particularly bad idea for anything that people might want to look at different versions of. If I wanted AA batteries that were locked, I might be okay saying, "Hey, can you grab me the batteries?" But for something that I want to look through the options, I'm not going to do that with the employee standing there tapping their foot.