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Walgreens CEO says anti-shoplifting strategy backfired: 'When you lock things up…you don't sell as many of them’ (fortune.com)

submitted 14 hours ago by ByteOnBikes@slrpnk.net to c/nottheonion@lemmy.world

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[–] ThomasCrappersGhost@feddit.uk 5 points 2 hours ago

A simple solution would be a buzzer system that calls an employee to your aisle. But if an employee has the option of meeting shelf stocking or some other target, or spending time helping a customer, which isn’t as easily tracked and doesn’t look as good on a chart when bosses look at it, which do you think that they’ll choose?

My local petrol station has the same person stocking shelves as serving customers a lot of the time, it creates a right nightmare situation.