this post was submitted on 09 Mar 2025
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I was just thinking about this the other day after removing the fifteenth torx screw from the bottom of my Shark vacuum's roller head. They hid screws under the pipe hatch and the two tiny friction mounted front wheels. Vacuums are triple the price and rollers are no longer removable from the outside.
45 minutes to fix what is essentially a five minute problem. They'd rather you throw it away and buy the whole head unit from the site. They even have bars blocking you from cutting hair from the roller without opening it.
Shit like this is why I still use an iPod 5th gen. No internet. No tracking apps. Just you and your hard copied music on a device that can be opened, repaired, and modded.
My partner just did the SAME operation on our Shork vacuum cleaner due to steadily declining performance. The ultimate diagnosis is the brush head has lost its brushes. They don't sell a replacement, but they do sell an entire power head replacement for $99. Fuck these guys, we'll never buy a Shark again.
Definitely do not buy Shark products. They used to be good, but maintaining any of their stuff now feels like it was intentionally designed to rip you off.
I have their old vacuum cleaner that I’ve repaired five times and I’m never getting rid of it.