So far, I think the admins have done an exemplary job in running this instance. They managed to keep it active with many users, keep it error free, and their reaction to the defederation of beehaw was level headed and reasonable. When it comes to things that a successful instance needs, this one has a lot of them. Also it's Canadian which is pretty based
However, this place needs a privacy policy. I think users are entitled to know exactly what info about them is kept, how it's used, and how long it's kept for. This information included on almost every website and it's a big red flag if a site doesn't have one. Just to be clear, I'm not trying to insinuate that the admins are trying to steal our info or anything like that. Since they have a lot on their plate already with keeping the server online, this is probably something that fell through the cracks, which is bound to happen when one volunteers their time and money to cultivating a community and handling all the infrastructure involved in that. Nevertheless I think it's crucial to have one.
A good template could be the Wikimedia one https://foundation.wikimedia.org/wiki/Policy:Privacy_policy
Also fyi, the code is open source so you could always read exactly what info it's collecting not that it's an easy task but tbh I'd rather do that than read legal documents