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Verizon refused to unlock man’s iPhone, so he sued the carrier and won
(arstechnica.com)
This is a most excellent place for technology news and articles.
Which people don't care about. They were getting a new phone when they switched.
People... don't care about being able to switch phone carriers while keeping their phone? I think you're quite mistaken.
Even if few people actually do that, they certainly care about the effect of the resulting competitive pressure on the market.