this post was submitted on 22 Aug 2023
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Asklemmy
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Also one my favourites:
βNothing works, and this annoying message keeps popping up. I keep closing it, but it just comes back every time. Can you help me?β
Them: "All the PCs are broken"
Me: "ok, cam you see any lights on the monitors or on the front of the pcs"
Them: "i dont know"
Me: "ok I'll come have a look"
walks down
Me: "Ok show me one of the broken ones"
Them: "ok well its actually just this one"
Me: dont get mad, they are just an idiot
Me: turns on screen
Them: "how did you do that?"
Me AAAAAARRRRHHHHHHHHHHGGGGGG "magic π" AAAAAAARRRRRHHHHHGGG
The amount of people who work on a computer every day and still don't know the absolute basics is astounding.
I fully understand that someone who never used a PC doesn't know their way around one, that's absolutely fair, of course. But if they've used one for years because of their job, and are still not able to work out where that one file is...
That's just inexcusable.
Great job security for IT and tech support though.
I think some people are just wired to think in a way that makes the ways computers work difficult to understand. (Just like some folks don't have an inner monologue or can only think in images, or can't visualize anything at all). I've been the liaison between tech folks and non-tech folks in the same conversation with me needing to translate between both parties. They could not understand each other even in the same conversation.
I can't find files because they're buried in subfolders or split into separate drives because IT decides to change the structure of everything and who knows where where to find what if there's not a shortcut to what I need on my desktop. Did they put it on X drive or G drive or H drive? What folders did it get buried in?
Windows search is trash at being able to actually find anything.
I once had six monitors shipped to us from onsite, complaining they were all dead.
Each one, just twiddle the brightness knob right on the front (yes this was the 90s, CRTs with analogue knobs...) and they were absolutely fine.