this post was submitted on 23 Apr 2026
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A B.C. Supreme Court judge has ordered the owner of Burnaby's Metropolis at Metrotown mall and a security contractor to pay more than $1.8 million in damages after they admitted to security guards injuring an 18-year-old during a detainment in November 2019.

Ivanhoe Cambridge — now operating as La Caisse — and Paladin Security were found to be liable for the plaintiff's injuries and the post-traumatic stress disorder (PTSD) that they dealt with due to the takedown and detainment.

The plaintiff suffered a concussion due to the detainment, and the court found they had severe headaches and sleep disturbances in the years afterward.

The judge ruled that Metrotown's owners and Paladin were jointly responsible for $800,481 in damages, while Paladin alone should pay $1 million in punitive damages.

The president of Paladin Security, Chad Kalyk, said the company was reviewing the decision and considering a possible appeal.

"We are both surprised and disappointed by the ruling of Justice Marzari," he said in a statement.

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[–] runsmooth@kopitalk.net 9 points 3 months ago (1 children)

In awarding the plaintiff more than $1.8 million in damages, Marzari wrote that Paladin's conduct was "deserving of condemnation and punishment" even beyond the injuries and trauma suffered by the plaintiff.

She wrote that the company admitted to "negligent training of its guards," and that Paladin representatives failed to review the plaintiff's serious allegations and consider corrective action in the years afterward.

"On the evidence before me, Paladin’s uncaring attitude is not a one-time occurrence, but part of the culture of how upper management responds to complaints of excessive force employed by their workforce," Marzari wrote.

Paladin was basically found to have committed a systemic failure that led to discrimination, use of excessive force, and a complete disrespect of the rights of the plaintiff. See anyone else contracting with Paladin?

[–] kent_eh@lemmy.ca 5 points 3 months ago

See anyone else contracting with Paladin?

The majority of shopping malls and office buildings in most cities.