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Remote Tech Support services? (piefed.social)
submitted 3 months ago by marighost@piefed.social to c/selfhosted@lemmy.world
49 comments fedilink hide all child comments

Howdy Selfhosters!

A family member who does not live in my state recently got a new PC, and asked for my help in setting it up. Since it can't be done in person, I'll have to do this over the phone. Problem is, I don't really want to walk them through all of the steps (download Firefox, ublock origin, uninstall W11 bloat, etc) over the phone. I was hoping there exists a software that I could host on my Linux machine (I am able to port forward/host externally if necessary), and instruct them over the phone to download the "other end" (client-side) of the software so that I can remote in and set their PC up myself.

I checked out the awesome-selfhosted list and found that most of the remote access softwares are mainly for SSH servers. I did check out Guacamole, but I'm not sure I understand how to utilize the software. Any help and suggestions are welcome. Thank you everyone!

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[-] Tippy@sh.itjust.works 2 points 3 months ago

Bruh doesn't realize everyone can see he's posting from his gooner account 😭

[-] Hotzmon@fedinsfw.app 0 points 3 months ago

Hey! This is good instance, don't judge!

[-] Tippy@sh.itjust.works 0 points 3 months ago

You came to this thread to be a racist chud and made a complete fool of yourself. If you don't want to be mocked and judged, I don't know what to tell you other than be better.

[-] Hotzmon@fedinsfw.app 0 points 3 months ago

My comments about about rustdesk being Chinese had zero to do with race. If it would be Russian I would say exactly the same. RustDesk tean have done questionable things, so it is quite certain that they have governmental links.

this post was submitted on 17 Jun 2026
32 points (94.4% liked)

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