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Clinic demands my address and phone number - can I refuse? [Australia] (aussie.zone)

submitted 1 week ago* (last edited 1 week ago) by whacking7436@aussie.zone to c/privacy@lemmy.world

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Went to a new clinic today. They asked for my residential address and said they don't use email, just phone number for contact. I'm uncomfortable giving out my real details.

A couple of questions:

Can they refuse to treat me if I don't provide an address?
Can they refuse to treat me if I don't provide a phone number?
Can they refuse to treat me if I insist to provide an email instead of a phone number?

Keen to hear what others in Aus do. Thanks.

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[–] Onomatopoeia@lemmy.cafe 4 points 1 week ago* (last edited 1 week ago)

Email isn't really encrypted either, depending.

You have no more control or assurance email will be encrypted than you do SMS. Neither one is - in any way - a secure communication channel.

Which is why no medical provider I've dealt with in the last 10 years sends anything sensitive via email (or sms).

They send an email/sms letting you know there's a message for you, and to go login to their system to retrieve the message or test result.