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this post was submitted on 25 Jul 2026
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Programming
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you can get the older cables cheap on Amazon, they are compatible.
Suggesting they Buy a replacement cable for a new product seems like a weird response. If it's within the warranty period, they should simply get it fixed/replaced free of charge.
My recommendation was more of a "quick turn around to solve a problem" solution. I would hope they would've already reached out to Core designs, and Core Designs appear to be responsive to issues, even out of the warranty period. However Amazon can have a new charger at your door step in days if you wanted to do basic trouble shooting.
The original response was quick. I've been waiting 4 days for anything else