this post was submitted on 07 Aug 2026
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Framawork Data Breach (lemmy.ca)
submitted 1 week ago by avidamoeba@lemmy.ca to c/framework@lemmy.ml
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Dear Valued Framework Customer,

We are writing to inform you of a data breach at our business intelligence database provider Metabase that resulted in an attacker accessing customer names, email addresses, phone numbers, and addresses. Your information was in the database that was accessed in this breach. This breach did not include order or payment information.

Just arrived into my inbox.

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[โ€“] Breezy@sopuli.xyz 7 points 6 days ago (1 children)

I get that that's just the way it is now, but it really shouldn't be.

I go to a store in person, buy a laptop with cash, no information required. Why does this have to be different for anything else? I purchased a laptop from Framework, because I wanted a repairable/upgradable laptop. Why should they be allowed to sell my data, why do they need a record of the IP addresses I've used to access their website, or keep my phone number on file, and so on?

At least here in the US there is no control of how our data is collected and sold against our will (barring some protection if you live in certain states), and then it inevitably leaks and now we have to deal with trying to not get our identity stolen and or inundated with spam and scams. It's incredibly frustrating. From the consumer's point of view there is no "need" for this.

[โ€“] avidamoeba@lemmy.ca 2 points 6 days ago

From a consumer standpoint - 100%. I think the the brick-and-mortar store would also get this data if they could. This reminds me of the massive behaviour surveillance happening in grocery stores. They've done it for a long time but these days the latest tech allows them to record detailed stuff like how long you sit in front of a particular product before you pick it up, etc. I don't know if they link it to identities but I wouldn't be surprised if they keep face databases even if they don't know the exact names for each face. I wouldn't be surprised if they've started buying face ID data to "enrich" their datasets. If they haven't they probably will if they think they can make more money out of it.