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New Orleans will use AI to answer 911 calls instead of a human
(www.shreveporttimes.com)
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this post was submitted on 08 Aug 2026
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More info for you showing it may not be so simple
https://www.iaedjournal.org/combating-the-911-staffing-crisis
https://www.911.gov/newsletters/issue-14/survey-more-than-half-of-911-centers-face-staffing-crisis/
https://www.reddit.com/r/911dispatchers/comments/1iqdzn0/emergency_staffing_crisis/
https://www.nena.org/news/669810/Survey-Reveals-Urgent-Challenges-in-9-1-1-Centers-Amid-Staffing-Shortages--Technological-Gaps.htm
And on and on and on.
The more I think about this idea of AI use by New Orleans the more sense it makes. As long as it's a human asking the emergency protocol questions and dispatching first responders, falling back to tech for filtering overwhelming call volume during large incidents is a good idea.