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Linux. Jellyfin was installed via package manager. I'm to dumb for docker. Yes, the drive is mounted.
Check permissions of the external drive, and set owner to jellyfin group. Give rw permissions to that group/drive. I went through similar with my external drives. It was a permissions issue.
Read permissions should be enough, I've got mine in a freebsd jail with the media dataset mounted into it read only.
I'd do read/write and enable nfo files alongside the media files.
Then I'd use an admin account for admin stuff and a regular user without any edit permissions.
Installing Linux and running a service is hard and if you're only going to be running Jellyfin then most people would say that's the best way to go (and probably much much harder than just doing a docker-compose up command which is pretty much what I did). Well done on getting it going. I've been running it a few weeks at home, yesterday I got to test it out remotely, I was stunned that even with my rubbish home internet, it ran flawlessly!
Yeah I reread the part where you said you installed Linux lol. On top of checking permissions also check user ownership of the media. I believe a normal jellyfin install uses your user rather than it's own system user