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If you're on docker:
Could be that the path to the mounted disk isn't exposed. (Test: Go into docker container with bash and try listing the movies and try doing a
cat textfile.txtto check read access)Could be that even though the path is exposed the media is not writable. (Test: Go into docker container and do a touch command and see if file pops up). Not sure if relevant but is relevant for Sonarr.
Not mounted?
It could have been mounted once but is not anymore. Not sure how Sparky works but on Fedora Bazzite I had to add fstab line to auto mount the drive on power up.
Generally the rule is that if Jellyfin can see and read the files it can play them and will auto add if the path is configured.