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No wonder healthcare cost in the US is as it is if something benign as this can't be resolved without involving lawyers.
Exactly. I mean, this is probably just some office worker that made a mistake, but the problem here is that there's nothing this person could have done except maybe going to the emergency room and then incur fees because of that. If it was a single payer system, it would just be a matter of contacting some urgent care that's over open 24 hours or something like that, a low-level thing, and then just getting the prescriptions written. Done. No problem, no infection, no complications.
Most importantly, no fucking lawyers.
Terrible mistake to make and shit like that mustn't happen, especially after a follow up call and a promise to get it sorted.
That office should be covering any additional cost to get the prescription via tele doc or urgent care and apologise to OP. I don't see malpractice or a need for lawyers to 'get them'
I see where you're coming from, but there's probably not a snowball's chance in hell that the clinic would make it right. It would be appropriate to ask, but unrealistic to expect.
Also, if it doesn't qualify as malpractice according to US law, the lawyer would 99% likely recommend what you suggested. The biggest concern is a quick infection and severe pain. Being so close to the brain, that can go bad fast.