I wouldn't try to follow hunches on how tool that has extensive and accessible documentation works, your novice is a strawman that has expectations but unable to do anything for some reason. So he should completely change the workflow.

Nothing personal, I liked your article in general, but pretending that default is all there is isn't great way to frame it, you could have linked relevant documentation and provided a snippet on how it should be done instead of dismissing it entirely, because default doesn't meet your expectations