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submitted 13 hours ago* (last edited 13 hours ago) by spaghettiwestern@sh.itjust.works to c/technology@lemmy.world

McDonald's has been using artificial intelligence to dynamically price menu items in the US and some global markets, according to a report by Reuters. This involves finding the "optimal price" to match what a particular store's patrons would be willing to pay.

This fluctuates according to location, and even stores in the same city can have different cost amounts for the same exact items, according to information reviewed by Reuters. This is basically surge pricing, like with ride-share platforms, but for hockey puck burgers that have been sitting under a hot lamp.

Reuters got a look at the interface that franchisees use to access this technology and it's pretty creepy. Messages show stuff like "your restaurant is showing MEDIUM SENSITIVITY to price" based on "customer willingness to pay in your area." Cost differences at nearby locations can be stark. Researchers found that a Bic Mac at a Fresno, California store cost $5.69, but the same burger cost $6.89 at another branch two miles down the road. That's a 21 percent difference.

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[-] thesohoriots@lemmy.world 29 points 11 hours ago

Yum Brands, which owns KFC and Taco Bell… [is] developing AI platforms for just about everything, including a dynamic drive-thru menu that changes based on the car approaching the window.

Bet you didn’t algorithm this portly fuck in a tricked out ‘93 Del Sol wanting 55 enchritos until tonight.

this post was submitted on 30 Sep 2026
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