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submitted 1 day ago* (last edited 1 day ago) by spaghettiwestern@sh.itjust.works to c/technology@lemmy.world

McDonald's has been using artificial intelligence to dynamically price menu items in the US and some global markets, according to a report by Reuters. This involves finding the "optimal price" to match what a particular store's patrons would be willing to pay.

This fluctuates according to location, and even stores in the same city can have different cost amounts for the same exact items, according to information reviewed by Reuters. This is basically surge pricing, like with ride-share platforms, but for hockey puck burgers that have been sitting under a hot lamp.

Reuters got a look at the interface that franchisees use to access this technology and it's pretty creepy. Messages show stuff like "your restaurant is showing MEDIUM SENSITIVITY to price" based on "customer willingness to pay in your area." Cost differences at nearby locations can be stark. Researchers found that a Bic Mac at a Fresno, California store cost $5.69, but the same burger cost $6.89 at another branch two miles down the road. That's a 21 percent difference.

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[-] GreenBeard@lemmy.ca 3 points 1 day ago* (last edited 1 day ago)

This guy gets it. There's legitimately people who couldn't get the food, don't have the facilities to prepare it in their shoebox apartment, don't have the skills to prepare it, have next to nothing for food storage capacity, and/or are on too much of a time crunch to actually prep their own food.

Does that describe everyone? No. Do they exist? Absolutely, and sadly more common than people realize. I'm extremely blessed to have a comfortable suburban house and all the access in the world to the resources I need, but I came up in less favourable circumstances and have old acquaintances who are still there. A grocery store was hard enough to get to it may as well have been on the moon for all the time and transportation I had to get there, my access to tools and appliances to cook were effectively non-existent and the fridge and freezer I had access to couldn't hold a full week of food to begin with. Living on convenience store taquitos and fast food wasn't a choice, it was that or starve, and you ate what was open when you had time.

this post was submitted on 30 Sep 2026
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