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Forgot to shut down your Windows 11 PC? Your phone will soon do it for you
(www.windowslatest.com)
Welcome to the community for Windows 11, Microsoft's latest computer operating system.
Rules:
It's not though. It's worse than that- much worse. It's "Then I had access to the user documents, files, settings, SMS and text history. Wanna know if they prefer blondes or brunettes?" because that's exactly what it was.
The tech is supposed to be the expert. He/her should be guiding the customer so they don't expose themselves. This is not a 'dumb customer ' story. It's a 'incompetent tech' story for not asking the right questions or providing the right guidance. Former tech guy.
I disagree. Anyone willing to hand control of their entire life to an app, sacrifice telemetry 24/7 is an idiot regardless of education. Trying to fix people like this is a losing game.
When you give your device over to a tech support department, it is on them to tell the customer of potential security issues with the customers data. To me, it's no different then accessing a customer's glove box when you are servicing their car. If it doesn't pertain to the work order, it's none of your business.